Certified Medical Assistant- CMA

Location: Piscataway, NJ, United States
Date Posted: 11-15-2017
Job Description : 
  • Perform telephone outreach and follow a scripted process for reaching out and educating patients, their family and caretakers regarding chronic disease self-management, independent living and activities of daily living
  • Monitor adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed
  • Assess unmet patient’s health and social needs
  • Facilitate patient access to appropriate medical and specialty providers
  • Ensure effective tracking of test results, medication management, and adherence to follow-up appointments.
  • Respond to incoming return calls from patients while providing a high level of customer service
  • Supports patient self-management of disease and behavior modification interventions.
  • Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resources
  • Able to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations. 
Qualifications Needed 
  • Must be a Certified Medical Assistant at minimum
  • 3-5 years’ experience in physician office setting
  • Bilingual or Multilingual Highly preferred
What does it take to be successful at this job?
  • Knowledge of clinical conditions and medical terminology
  • Strong organizational skills and strong ability to maintain accurate notes and records.
  • Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude
  • Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work
  • Ability to complete work assignments accurately and in a timely manner
  • Excellent telephonic skills and confidence to communicate and reach out to other community health care organizations and providers on behalf of patient
  • Experience with health IT systems and reports is mandatory
  • Highly proficient in typing skills
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